In order to provide the best service to our members, and to earn the highest level of confidence in our services, the Gift Planning and Trust Services Department participates in the General Conference accreditation program. The process requires that certain personnel achieve and maintain certification, and that our department itself be accredited.
An audit was conducted in 2013 to review all our practices and determine if we are meeting professional and denominational standards. Based on the findings of that audit, the North American Division Trust Services Certification & Accreditation Committee has granted us “Level A – 2 years” status until the next audit. This represents an improvement from our prior status of “Level A – 1 year” based on the previous audit.
We are very pleased with this development, and believe that it reflects a commitment to excellence that has been a hallmark of Justin Lyons’ leadership. The addition of Doug Inglish as Associate Director has been an important factor in the committee’s evaluation. The work of Lynette Hubin, our recently retired administrative assistant, in elevating the level of our recordkeeping was also a critical element. That work is being carried on now by Dee Ann Lechner, who has just finished her certification classwork and who has already made significant contributions to our department.
The standards for accreditation are demanding, but we believe our members deserve the assurance that we maintain the highest professional quality. For this reason we strive to go above and beyond the minimum requirements for certification; for example, it is not required that administrative assistants be certified, but both Lynette and Dee Ann have gone through the rigorous process in order to provide excellence to our clientele.
We would like to thank all who have allowed us to serve you, and to remind everyone that we are available to assist you in planning your legacy.
Douglas L. Inglish Personal Ministries Director Assoc. Director Gift Planning & Trust Services
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